Frequently Asked Questions
Everything you need to know about your Marco Furniture experience.
What is the typical delivery timeframe for furniture orders?
Standard delivery for in-stock items typically takes 5-10 business days. For larger pieces requiring white-glove service or custom-made furniture, delivery can take between 4-8 weeks depending on your location.
Do you offer professional assembly services?
Yes, we offer a 'White Glove Delivery' option at checkout. This includes room-of-choice delivery, full assembly by our professional team, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy for most items in their original condition. Please note that custom-made orders and final sale items are non-returnable, and a restocking fee may apply to large furniture returns.
How can I track the status of my shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number. For large freight shipments, our delivery partner will contact you directly to schedule a specific delivery window.
What kind of warranty do you provide on your products?
All Marco Furniture pieces come with a standard 1-year limited warranty covering manufacturing defects in materials and workmanship. Extended protection plans for accidental stains or damage are available for purchase.
Can I request fabric swatches before making a purchase?
Absolutely. We offer up to five complimentary fabric or leather swatches to help you choose the perfect finish for your home. You can request these through our 'Order Swatches' page.